// 1-summary
1. Summary
We strive to keep customers satisfied. Refunds are not given for any purchases — all sales are final.
// refund_policy
Refund Policy.
Last updated: 2026-05-27
Clear, fair, and simple — here's how refunds work at PixarsCloud. If anything below is unclear, contact support via Telegram.
All sales are final.
Refunds are not given for purchases. Read the sections below carefully before paying — you accept these terms at checkout.
// 2-trial-new-subscriptions
2. Trial & New Subscriptions
Our cloud does not offer a free trial. To try our cloud the minimum entry is the weekly subscription.
// 3-recurring-subscriptions
3. Recurring Subscriptions
Recurring subscriptions can be canceled at any time. Cancelling stops future payments, but does not automatically issue refunds for already-processed billing cycles — please contact support for refund requests.
// 4-one-time-purchases-configs-combos-proxies
4. One-time Purchases (Configs / Combos / Proxies)
One-time purchases are generally non-refundable once delivered and accessed. Exceptions are made if the product is demonstrably defective or materially different from its description. Provide supporting details (screenshots, logs) when requesting a refund.
// 5-chargebacks
5. Chargebacks
Opening a chargeback with your payment provider before contacting us may delay the process and result in account suspension. We ask that you contact support first so we can try to resolve the issue directly.
// 6-exceptions
6. Exceptions
Special promotions, coupons, or custom requests may have separate refund rules. Those terms will be communicated at purchase.